Privacy & Cookies

.

Policy effective from 4th May, 2021.

Inverclyde Heritage Network is committed to ensuring that your privacy and any personal information that you share with us when using this website is respected and protected. The following information sets out how we collect, store, use and disclose information when you interact with Inverclyde Heritage Network in any manner, via our website and/or our services.

IHN may change this policy from time to time by updating this page. You should check this page regularly to ensure you are happy with any changes.

Scope of policy

This privacy policy covers our treatment of information gathered when you access or use our website or services, or when you contact us by any other means. Different types of information.


 

Rights and Personal Data:

The General Protection Regulation (GPDR) has, since May 2018, protected you with rights with regard to your personal data. These include your:

  • right to request a copy of your personal data held by Inverclyde Heritage Network

  • right to ask us to update incorrect or out of date personal data

  • right to request deletion of your personal data

  • right to withdraw your consent to processing of your personal data

  • right to make a complaint with the Information Commissioner’s Office.

Questions regarding this Policy, privacy practices or requests to exercise the rights listed above should be sent by email to info@inverclydeheritage.network.

 

Information collected:

Information you provide to us:

  • By registering for membership of this group, attending an event, subscribing to our newsletter – may include your name, preferred contact information, and affiliated group contact details;

  • Information provided with online payment of membership fees or purchases will be used to process your payment. We are then required to keep a record of the payment for auditing and legal purposes. This information is stored securely and will not be used for any other purposes than to make a payment and record the transaction.

  • When payments to us are made for services via a third-party such as PayPal, your card information is not held by us. It is collected by our payment processors.

  • If you complete a survey, the information is collected by Inverclyde Heritage Network via Google Workspace,

You can find out more about our relationship with these providers and their privacy policies below.

 

Information collected automatically:

  • Information is collected when you visit the website via cookies or other similar technologies which may include saving cookies to your devices.

  • Information collected is related to your device: its IP address; addresses of referring websites; addresses of pages your device has visited; the time your device visited our website; how long you spent on each page; any interaction with embedded links.

 

Cookies:

  • Cookies are small pieces of text information sent by a website to and stored on your device by your internet browser.

  • Different types of cookies have different functions.

    • allow a website to recognise you when you visit again;

    • some collect personal preferences;

    • they can track browsing habits.

Cookies can be controlled through your browser settings. Details on how to do this can be found at aboutcookies.org.uk.

Blocking or removing cookies, or withdrawing your consent to their use when using this website may be done at any time. However, it may impact you ability to our website or some aspects of it.

Links to other websites:

Our website contains links to other websites run by other organisations. This privacy policy is only applicable to our website. When following the links provided and visiting another website you should read the privacy statements they provide. Inverclyde Heritage Network cannot be responsible for the privacy policies of other sites, even if you access them when linking from this website.

Similarly, when linking to our website from a third-party site, we cannot be responsible for the privacy policy of any third-party site and recommend that you check their site.

Using your information

We use personal data in the following ways:

  • to register your membership of Inverclyde Heritage Network;

  • to register attendance at an event;

  • to seek your views and comments on the services we provide;

  • to undertake research to inform the development of activities and projects;

  • to notify you of changes to our services;

  • to send you communications which you have opted to receive including events and activities updates;

  • to process and complete transactions and send related information including invoices and receipts;

  • to investigate and prevent fraudulent activities or other illegal activities;

  • other purposes about which we will notify members and users in advance.

You will always have the right to opt out of such communication.

How this information will be used:

  • for administration and reporting purposes including, but not limited to, performance analysis and statistical analysis and testing;

  • to facilitate improvements to our website to ensure its most effective presentation for you and your device(s);

  • analysis of website use for trend and marketing purposes;

  • for the purposes made clear to you at the time of submitting your information.

Retention periods:

We will hold personal information on our systems for as long as it is necessary for a specific activity to be carried out or as long as it is set out in any relevant contract we hold with you.

All information held about you is disposed of securely.

We maintain a record of how, when and why we destroy any records we have held.

Those who may access your personal data:

  • we will not sell or rent your information to third parties;

  • we will not share your information with third parties for marketing purposes;

  • we may process your personal information for our legitimate business interests (see ‘Legitimate Interests’ below);

  • we use the services of Microsoft, Google, SquareSpace, Flickr, Cookiebot and Elfsight and they may hold and transfer information outside the EEA. Please read their privacy policies to determine how they might access and use your data.

  • we will not release your information to third parties for them to use for their own direct marketing purposes or for any other purpose not expressly communicated and agreed by you. The only exception would be when required to do so by law or for the purposes of preventing fraud or another crime.

Product providers:

We use Google Workspace to efficiently collect, process and store personal information.

We also use Microsoft, Google, SquareSpace, Flickr, Cookiebot and Elfsight to run the website and handle some personal data.

Some providers will be acting as a data controller of your information. You should therefore read their privacy policies. They will share your information with us and we will use such information in accordance with this Privacy statement.

Legitimate interests:

‘Legitimate Interests’ means the interests of our organisation in carrying our purposes as set out in our Constitution and providing services to members. When processing your personal information for our legitimate interests, we consider any potential impact on you and your rights under data protections laws.

If you have any concerns, you have a right to object to processing that is based on our legitimate interests.

Data Security:

We use appropriate technical, organisational and administrative measures to protect any information we hold from loss, misuse, unauthorised access, disclosure, alteration and destruction. However, it is impossible to guarantee complete security.

Unauthorised entry or use, hardware or software failure and other factors may compromise the security of user information at any time.

Your choices:

Unless you have given us prior consent, we will not contact you by any means.

You may opt out of disclosing information to us but this may affect provision of our services to you. This may be done anytime by using the unsubscribe link at the foot of any email we send to you.

Children:

We never knowing collect or solicit personal information from anyone under the age of 16.

If you are under 16, please do not register as a member or send any personal information to us. Any such information will be deleted immediately.

If you believe that a child of under 16 has sent us personal information, please contact us at info@inverclydeheritage.network.

Access your data:

Data accuracy is important to enable use to provide you with an efficient service.

Inverclyde Heritage Network will contact you annually to confirm that we have your up to date information.

You have the right to ask for a copy of the information we hold about you. This will be provided free of charge.

If you change your contact information, or any other information we hold about you is out of date or inaccurate, please email us at info@inverclydeheritage.network.

Changes to our policy:

As we continue to improve our website and services, there is the possibility this Privacy Policy may need to change to meet these needs.

An alert to any material changes will be notified on the website and sent to you by email when required by applicable law.

The latest update to this policy is at the top of this page.

You are responsible for periodically reviewing this Privacy Policy.

Any questions regarding this Policy and our privacy practices should be sent to info@inverclydeheritage.network.

.